Privacy policy

Last updated: October 12, 2026

This Privacy Policy explains how Chillseeker, operated by Talewind Innovations LLC ("Chillseeker," "we," "us"), collects, uses, and shares your personal information when you visit or buy from www.chillseeker.store (the "Site").

Information we collect

Device and browsing information: browser type, IP address, time zone, cookies, pages and products you view, and how you interact with the Site. Collected automatically through cookies and similar technologies.
Order information: name, billing and shipping address, email, phone number, and payment details. Payment details are processed securely by our payment providers; we do not store full card numbers.
Support information: anything you send us when you contact us, such as order details or photos for a return or warranty claim.

How we use it

To process and ship your orders, handle returns, and provide customer support.
To prevent fraud and keep the Site secure.
To understand how the Site is used and improve it.
To send you updates and offers, if you've chosen to receive them. You can unsubscribe at any time.

Who we share it with

We share personal information only with service providers that help us run the store, including:

Shopify, which powers our store (Shopify's privacy policy).
Payment processors and shipping carriers, to complete and deliver your order.
Analytics and advertising partners, such as Meta (Facebook & Instagram), TikTok, Google, and Pinterest, when those tools are enabled on the Site.

We may also disclose information when required by law or to protect our rights.

We do not sell your personal information.

Cookies

We use cookies that are necessary for the store to work (such as your cart and checkout), plus analytics and advertising cookies. You can control cookies through your browser settings and our cookie banner where shown. Blocking some cookies may affect how the Site works. See Shopify's cookie list for details on store cookies.

Your rights

Depending on where you live (including California and the European Economic Area), you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, email support@chillseeker.store. We will not discriminate against you for exercising these rights.

Data retention

We keep order information for our records as long as needed for business, tax, and legal purposes, unless you ask us to delete it where the law allows.

Minors

The Site is not intended for anyone under 18, and we do not knowingly collect information from children.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Questions or concerns? Email support@chillseeker.store.